Industry: Debt Collection
Official documents classification

Client:

Debt collection company

Situation:

  • a large number of documents incoming to the company from various official senders
  • a manual decision on the department of the company that the document should be delivered to
  • a bottle-neck with high error-rate and delays in the processes as a result

Solution:

NLP classification

Business Value:

  • a highly accurate classification system
  • a quick and automatic decision, with no delays
  • eliminated bottle-neck and improved reliability of the business’s processes
Official Documents Classification