PRIVACY POLICY

This privacy policy applies to the processing of personal data by Alphamoon Sp. z o.o., with its registered seat in Wrocław, ul. Grabarska 1, 50-079 Wrocław, (companies house number) KRS: 0000621513, under:

1. the Website https://alphamoon.ai/ („Website”);
2. Alphamoon’s social media profiles on Facebook (https://www.facebook.com/alphamoonAI),
LinkedIn (https://www.linkedin.com/company/alphamoon/),
YouTube (https://www.youtube.com/channel/UCdHlvjxnWEekU-270MBMjJw) („Social Media Profiles”);
3. Alphamoon Workspace platform at https://workspace.alphamoon.ai, including a demo version of this platform (the „Platform”);
(hereinafter collectively referred to as „Tools”)
as well as:
4. Alphamoon’s marketing activities.

We have created this Privacy Policy in the form of questions and answers so that you can easily find the information that interests you. Below, you will find a table of contents of this Policy. Clicking on a specific issue will take you to more information on that topic.

Table of contents
1. Who is the controller of personal data?
2. How to contact us in regard to personal data?
3. For what purposes do we process your personal data?
– Platform users and customers
– people contacting us
– newsletter subscribers
– participants in our events
– in connection with our Social Media Profiles
– users of the Website – through cookies and other similar tools
– all of the abovementioned
4. Do you have to provide your data?
5. Data from other sources
6. Do we pass on your data to anyone?
7. Do we transfer data to third countries?
8. How long do we keep the data?
9. Your rights
10. Do we use profiling?
11. How do we process the data entrusted to us by our customers?
12. Is the privacy policy subject to change?

WHO IS THE CONTROLLER OF PERSONAL DATA?

The controller of the personal data within the Tools and marketing activities is Alphamoon sp. z o. o. with its registered office in Wrocław, ul. Grabarska 1, 50-079 Wrocław, KRS: 0000621513, NIP: 8943079568 (“Alphamoon“).

HOW TO CONTACT US IN REGARD OF PERSONAL DATA?

If you have any questions about this privacy policy or other data protection issues, please contact us by email at the following email address: iod@alphamoon.ai.

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

Alphamoon processes the personal data of users of the Platform, users of the Website, and other persons who contact or interact with us via the Internet for the following purposes:

WHOSE DATA ARE WE PROCESSING?FOR WHAT PURPOSE?LEGAL BASIS
Platform users and customers– registration of an account on the Platform,
– provision of the services offered by Alphamoon via the Platform,
– billing and processing of payments related to the above mentioned services,
Article 6(1)(b) GDPR
(performance of the contract concluded with Alphamoon or taking action at your request prior to concluding the contract)
– marketing purposes – analysis of social media user interactions and publications in relation to the Alphamoon brand,
– handling your inquiry sent via instant messaging or Alphamoon’s social media profile,
Article 6(1)(f) GDPR
(Alphamoon’s legitimate interest)
people contacting us– technical, administrative, and security purposes of the Platform’s IT system (including improving and enhancing functionality, repairing failures and errors in the services provided)Article 6(1)(f) GDPR
(Alphamoon’s legitimate interest – the necessity of the processing to serve the request)
newsletter subscribers– Alphamoon’s marketing objectivesArticle 6(1)(f) GDPR
(Alphamoon’s legitimate interest resulting from the marketing consent given)
participants in our events– handling your inquiry sent via the contact form or by e-mail or instant messengerArticle 6(1)(b) GDPR
(performance of the contract concluded with Alphamoon)
– marketing purposes, if your participation in the event was linked to the granting of marketing consentArticle 6(1)(f) GDPR
(Alphamoon’s legitimate interest resulting from the marketing consent given)
in connection with our Social Media Profiles– establishment and enforcement of claims, defense against claimsArticle 6(1)(f) GDPR
(Alphamoon’s legitimate interest related to social media marketing activities)
users of the Website – through cookies and other similar tools– all issues relating to Alphamoon’s use of cookies on the Website are described belowArticle 6(1)(a) GDPR
(consent to the use of cookies)
all of the abovementioned– establishment and enforcement of claims, defence against claimsArticle 6(1)(f) GDPR
(Alphamoon’s legitimate interest)

DO YOU HAVE TO PROVIDE YOUR DATA?

It is not obligatory for you to provide personal data, but it is necessary in order for us to contact you by email and/or telephone to respond to your contact request and/or for you to receive a newsletter from our website. It is also necessary for you to provide personal data if you wish to use the Platform (create an account and use Alphamoon’s services).

DATA FROM OTHER SOURCES

Alphamoon may also obtain personal data from other publicly available sources – in particular, this applies to data of customer representatives/employees/representatives (e.g. from the KRS (companies house registry), CEIDG (individual entrepreneurs registry), customer website, industry portals). Such data will be processed in order to establish and maintain contact with the customer, to perform the concluded contract, to determine the persons responsible for the performance of the contract on the part of the customer, to establish and assert claims or to defend against claims (Article 6(f) GDPR).

Alphamoon may then process personal data such as the name, email address, and telephone number of the customer’s representatives/employees/representatives.

DO WE PASS ON YOUR DATA TO ANYONE?

Personal data may be made available to external recipients such as cooperating companies, consultants, couriers, banks, payment operators, IT providers, insurers, web hosts, communication tool providers, accounting offices, and law firms, only for the purpose for which they were collected. Such a transfer of data always takes place on the basis of an appropriate data entrustment agreement or on an appropriate legal basis.

Alphamoon may also pass on personal data to authorities or third parties if there is an appropriate legal basis for doing so.

DO WE TRANSFER DATA TO THIRD COUNTRIES?

Alphamoon does not transfer your personal data to a third country (i.e. outside the European Economic Area). However, in connection with the external marketing tools we use, in particular, on the Website and within the scope of the newsletter, data may be transferred in particular to the USA. Alphamoon concludes appropriate agreements with the providers of such services.

HOW LONG DO WE KEEP THE DATA?

As a general rule, personal data processed in connection with:

  • the conclusion and performance of the contract with Alphamoon – will be stored for the duration of the contract;
  • consent you have given – will be processed until you withdraw your consent;
  • carrying out marketing on the basis of Alphamoon’s legitimate interest – they will be stored until you object to their processing for this purpose;
  • the pursuit of Alphamoon’s legitimate interests other than marketing – will be stored until you successfully object to their processing.

Beyond the retention periods indicated above, Alphamoon may process the data if the data are necessary for the establishment, investigation or defense against possible claims or as required by generally applicable law.

After the expiry of the aforementioned retention periods, Alphamoon deletes the data or anonymises it (irreversibly). The information is then deprived of its character as personal data.

YOUR RIGHTS

As a data subject, you have the right to:

  • access to the content of your personal data,
  • data: rectification, erasure, restriction of processing,
  • transfer personal data,
  • object and to withdraw consent at any time,
  • lodge a complaint with the supervisory authority, the President of the Office for Personal Data Protection (Prezes Urzędu Ochrony Danych Osobowych).

The withdrawal of consent does not affect the lawfulness of the processing of personal data previously carried out on the basis of that consent. Consent may be withdrawn by sending an email to iod@alphamoon.ai or by any other means appropriate to the manner in which consent was given.

DO WE USE PROFILING?

Alphamoon does not make automated decisions that are based solely on automated processing, including profiling, which produces legal effects on the data subject or similarly significantly affects the data subject, with reservation to cookie use as described in Cookies Policy, where some profiling or quasi profiling may take place.

HOW DO WE PROCESS THE DATA ENTRUSTED TO US BY OUR CUSTOMERS?

In the performance of contracts concluded with customers, in connection with the provision of services on the Platform, there may be processing of personal data by Alphamoon, acting as processor (i.e. on behalf of the customer). The controller of such personal data is, in each case, the customer. The data shall be entrusted to Alphamoon by the customer on the basis of the relevant personal data entrustment agreement concluded through the Platform.

IS THE PRIVACY POLICY SUBJECT TO CHANGE?

This privacy policy is effective as of 1 June 2022.

If you have an account set up with any of the Alphamoon Tools, or if you are a newsletter subscriber, we will notify you of changes to the Privacy Policy by email to the email address you have provided to us.

The revised Privacy Policy will also be made available on the Alphamoon website – https://alphamoon.ai/privacy 14 days before the Privacy Policy changes take effect.

An amendment to the Privacy Policy shall not affect the rights and obligations of the parties or other circumstances occurring prior to the amendment taking effect, unless otherwise provided by generally applicable law.

COOKIE POLICY

The purpose of this document is to inform you how Alphamoon Sp. z o.o., based in Wrocław, ul. Grabarska 1, 50-079 Wrocław, KRS: 0000621513 (personal data controller, hereinafter “Alphamoon”), uses cookies (and other similar technologies) on its website https://workspace.alphamoon.ai/sign-up/ (“Website”).

We have created this Cookie Policy in the form of questions and answers so that you can easily find the information that interests you. Below you will find a table of contents of this policy. Clicking on a specific issue will take you to more information on that topic.

Table of contents

1. Why do we use cookies?
2. What are cookies?
3. What cookies do we use and for what purposes?
4. What is the legal basis for processing data from cookies?
5. Your rights
6. Do we use profiling?
7. How long do we keep data from cookies?
8. Cookies associated with our social media profiles

WHY DO WE USE COOKIES?

We use cookies and other similar mechanisms to learn how users use our Website and for marketing purposes, including to target them with personalised marketing messages and to display advertisements to them elsewhere on the Internet.

WHAT ARE COOKIES?

A cookie is a small text file stored by a website on your computer, phone or any other device. The cookie contains data about your use of the website. As cookies assign an individual identifier to your device, with which particular information is then associated, this information constitutes your personal data.

We also use other tools that are not cookies but have a very similar effect, i.e. they collect information about how you use the Website. We refer to them all as “cookies” for ease of reference.

WHAT COOKIES DO WE USE AND FOR WHAT PURPOSES?

1. Essential cookies

  • These cookies are used to make the Website work properly. You can’t turn them off because if you turn them off, the Website simply won’t work.
    Other necessary cookies on our Website are used for the proper functioning of the
  • Website (e.g. to enable us to make changes to the Website) and to manage the running of other tracking tools to which you agree.

2. Statistical analyses of our Website

  • We use tools that collect statistical data so that we can understand how users use our Website. The data we receive from these tools may, in some cases, be combined with other data you provide to us (e.g. your email address if you are our customer or newsletter subscriber).
  • We use PostHog which is a powerful open-source analytics platform that helps us gain insights into how users interact with our website. We utilize PostHog to track and analyze various metrics, such as page views, user engagement, and conversion rates. This data allows us to understand user preferences, optimize our website’s performance, and make informed decisions to enhance your overall experience.

WHAT IS THE LEGAL BASIS FOR PROCESSING DATA FROM COOKIES?

The legal basis for our use of essential cookies (indicated above) is our legitimate interest, i.e. the right to operate the Website in support of our business, and the need to maintain its security.

The legal basis for our use of residual (non-essential) cookies is your consent.

YOUR RIGHTS

In relation to our processing of your personal data via cookies, you have all your rights under the RODO at any time. You can find a full list of these in our Privacy Policy.

DO WE USE PROFILING?

Our use of cookies, in particular for the purposes of behavioural advertising and personalisation of marketing messages, may involve so-called profiling. This means that we may create a profile of you on the basis of the information we collect (e.g. email address, order history, type of device, technology used, frequency of visits, reactions to marketing messages) and, on this basis, formulate purchasing forecasts for the future. This allows us to decide what content (including advertising) to display on our and other websites.

HOW LONG DO WE KEEP DATA FROM COOKIES?

The various tools we use store information from cookies for different periods of time. You can find detailed information about this in the consent management panel here – next to each type of cookie, we indicate its ‘lifetime’ date.

COOKIES ASSOCIATED WITH OUR SOCIAL MEDIA PROFILES

In addition to the Website, Alphamoon also has profiles on social media:

Therefore, we are obliged to inform you that our Social Media Profiles also collect information from cookies, although we have no control over this process (apart from the mere ownership of the respective Profile).

According to information provided by Meta Platforms (owner of Facebook), cookies are used by this website not only when you are logged in to your Facebook account. You only need to visit our fanpage or websites and applications that have Facebook products or technologies implemented (e.g. a “Like” button, chat or remarketing pixel), including our Website – in which case information about your activities is collected.

Why are we writing to you about this? So that you are aware that by being with us on the Social Media Profiles, you are subject to the collection and processing of cookie data by the owners of these sites.

The controller of this data is Facebook Ireland Ltd. based in Ireland. However, we must acknowledge that we contribute somewhat to the fact that Facebook collects information about you – after all, it is through our Profile that your data flows to this portal. We use this data statistically, i.e. Facebook allows us to see how many people visited our Profile over a certain period of time, which of our activities generated the most interest, etc. We may also target advertising on Facebook to people who have shown some activity on our profile or visited our Website.

If you have any concerns about the cookies used by Facebook, we invite you to visit https://www.facebook.com/policies/cookies or contact us.

The other social networks on which we have profiles operate on an analogous basis.